Sleep Number in Wesley Chapel, FL Open now

Reviews about Sleep Number

• ★ ☆ ☆ ☆ ☆

  June 12, 2019, by Tiffany Bellow
  This is a terrible location, providing terrible service at best. I'd give it 0 stars if I could I'd been researching sleep number beds for months. My husband and I finally decided on which one we wanted so I went in early on a Saturday morning and there was only one sales associate working during a holiday weekend sale. She was helping an older couple and barely glanced at me and my toddler as we entered the store. She was giving a demonstration to the couple so I patiently wandered around the store. At no point did she offer assistance or assure me she'd be with me shortly so I left and came back an hour later. This time she was saying goodbye to the first customers in the doorway, made me squeeze between her and the customer to get in the door and again, glanced passed me with no acknowledgement. She made her way to the back of the store to help another guest who had come in and sat waiting. As she began speaking with them another sales associate came out and started clicking away on the register. I was sitting patiently with my son in a chair, waiting to be helped. After about 10 minutes the second associate, standing about 3 feet from me, never once said hello or offered assistance. I was prepared to make a large purchase and I did not because of the awful personnel in this store. We MIGHT order one online. The only satisfaction I got out of this experience was watching the sales associate tank two sales in a row while ignoring the one person who walked in knowing what they wanted and prepared to spend their money without hesitation. Beyond disappointed.